Due to the nature of our coffee products, we are unable to accept returns or exchanges once an order has been opened or used.
If you receive an incorrect, damaged, or defective item, please contact us within 48 hours of receiving your order.
Please include your order number and clear photos of the item so we can review the issue and assist you.
Approved refunds or replacements will be handled on a case-by-case basis.
For assistance, WhatsApp us on +971 56 555 6624 or email lamora.uae@gmail.com.